Privacy Cookie & Policy

Effective date: 1st April 2025

1. Important notice

This Privacy and Cookie Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.

We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data we collect

We may collect and process the following types of information:

Contact details (such as name, email address, phone number, and company details) when you reach out via contact forms, email, or other communication channels.
Technical data, including IP address, browser type, and operating system, collected through cookies and analytics tools.
Usage data – information about how you use our website, including pages visited, time spent on pages, and navigation paths.
Communication data – any information you provide when corresponding with us.

We only collect data that is necessary for the purposes outlined in this policy.

3. How we use your data

We use your information for the following purposes:

To respond to inquiries and provide requested information about our services.
To operate, maintain, and improve our website, services, and user experience.
To comply with legal obligations and enforce our terms of service.
To send marketing communications (where you have given consent or where otherwise permitted by law)

4. Legal basis for processing

We process your personal data based on one or more of the following legal grounds:

Your consent (e.g. for marketing communications or certain cookies)
The performance of a contract or steps prior to entering a contract
Our legitimate interests (such as improving our services and website performance)
Compliance with a legal obligation

5. Google data collection and use

We use Google services, including Google Analytics, to better understand how visitors interact with our website.

Google Analytics collects information such as:

Pages visited and time spent on the website
Links clicked
Device and browser information
IP address (which may be anonymised where applicable)

This information is used to:

Analyse website usage and performance
Improve user experience
Inform business decisions

Google may process this data on servers outside the UK. Where this occurs, we take steps to ensure appropriate safeguards are in place.

You can learn more about how Google uses data here.

You can opt out of Google Analytics tracking by using this tool.

Where required by law, we will request your consent before placing Google Analytics cookies on your device.

6. Data sharing and security

We do not sell, rent, or trade your personal data.

We may share your data with trusted third parties, including:

Website hosting providers
IT and system administration providers
Analytics providers (such as Google)
Professional advisers where necessary

We ensure that all third parties respect the security of your data and comply with applicable data protection laws.

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

7. Cookies and tracking technolgies

Our website uses cookies to distinguish you from other users and improve your experience.

Types of cookies we use include:

Strictly necessary cookies – required for the operation of the website
Analytics cookies – help us understand how visitors use our site
Marketing cookies – track engagement and may be used for advertising purposes (only with consent)

You can manage or disable cookies via your browser settings. Please note that disabling some cookies may affect website functionality.

8. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

9. Your rights

Under data protection law, you have rights including:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time (where applicable)

To exercise your rights, please contact: sales@bcaslimited.co.uk

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before submitting personal data.

11. Changes to this policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, along with an updated revision date.

Get in touch

Privacy Cookie & Policy

Effective date: 1st April 2025

1. Important notice

2. Data we collect

3. How we use your data

4. Legal basis for processing

5. Google data collection and use

7. Cookies and tracking technolgies

8. Data retention

9. Your rights

10. Third-party links

11. Changes to this policy

"Quick response time, great customer service, professional approach. Have always looked after us, putting the 24 hour running of our site as there main priority. Highly recommended. Steve and his team are credit to the company."

"Excellent work done by the engineer. He was very polite and explained from the start to end how to keep maintained the air compressor. He also suggested what needs to be done in case the compressor gets over heated. He was very efficient in quality of work and completed in within an hour."

“I have used this company for many years and have had outstanding service from them, the staff who work for them are diligent and friendly. Competitive several years ago when I needed a new system installing. Faultless with current servicing.”

"Our compressor broke down at the most crucial time - we had orders to fill and we were at a stop. Rung BCAS and spoke to Helen who quickly established what we required - sourced our replacement and organized payment and collection of item. We know who to use next time and highly recommend BCAS"

“Excellent service provided. Kept me fully informed of when the work would commence and delivered on time. Would def use this company again.”

"Extremely professional and truly genuine professionals. Fantastic service. Now a repeat customer."

“Having used a competitor for a significant number of years, we were sceptical. However, after several service visits, these unfounded concerns disappeared, and BCAS Ltd's attention to detail above and beyond the original remit has proven refreshing."

“BCAS Ltd are knowledgeable and very customer orientated. They have always been very helpful and prompt whenever we needed their help.”

“May I please take this opportunity to commend the BCAS Ltd technician, Will, who has come out to us a couple of times in the past. He has shown the company in a very good light.”

“A good solid company with a wide variety of services and good communicators. Always available with advice and solutions to problems in my industrial environment, delivery of parts and services always prompt, in fact, BCAS are my 'get out of trouble' people.”

“Great company to work with. Good communication and friendly staff”

“What fantastic service. Called BCAS on Monday with a compressor issue. Within 24 hrs the engineer attended site and speedily had us up and running the same day. Thank you.”

For specialist advice, contact BCAS