Thames Facilities Group are committed to respecting your
privacy
Thames Facilities Group Trust. (hereinafter,
also referred to as "we" or "our") are committed
to respecting your privacy and to complying with relevant data protection
and privacy laws. Our privacy policy includes compliance with the
Data Protection Act 1998.
This privacy policy statement is intended
to aid your understanding of how we collect, use and protect information
provided by you when you visit the bcaslimited.co.uk
website ("website", "the
site").
This policy statement forms part of our Website
Terms and Conditions of Use.
This privacy policy applies to the use of
the website. Once you leave this website via a link or otherwise,
the privacy policy does not apply. Once you have left the site, Thames Facilities Group is not, and cannot be responsible
for information obtained from you by other website operators. Moreover
this policy does not cover any information disclosed to third parties
in a public forum on this site (for example in a chat room).
From time to time this policy will need to
be updated, for example to reflect changes to the website. To keep
you informed, any changes will be posted on the website and would
replace any earlier policy statements. Please check the policy statement
periodically to see if there are any revisions.
We endeavour to collect and use your personal
information only with your knowledge and consent. The type of personal
information we collect could include:
- your name
- your address
- your telephone number and e-mail addresses
We use personal information obtained via this
site, our company or external organisations for the following purposes:
- efficiently administer the supply
of goods and services requested by you
- support your enquiries or comment, and
enabling us to respond
- conduct research into improvements to the
website as a whole or research about bespoke services that may be relevant
to you
- produce website content tailored to your
requirements, or to introduce a product or service which may be of interest
to you
- measuring service standards
- comply with our legal obligations, including
maintaining information for taxation purposes
- protect website security and prevent and
detect crime
We never store sensitive information, such
as bank details or credit card information
As you may be aware, no data transmitted
over the Internet can be entirely secure. Whilst we will use all reasonable
endeavours to protect your personal information, we cannot guarantee the
security of your Personal Information when using our website. We cannot
accept responsibility for any unauthorised access or copying or loss of
personal information which is beyond our reasonable control.
There are currently no password protected
areas of the site.
We urge you to be extremely cautious when
giving personal information in messages sent via our website, e.g. when
using chat rooms or bulletin board. Such information typically is available
for other users to view. We are not able to protect the privacy of such
information. We are not responsible or liable for personal information
you disclose in such areas of the website.
We may provide hyperlinks from this website
to other organisations. As state in the scope of the policy, this
privacy policy only covers this website. Whilst we will endeavour to vet
the suitability of these sites for you, Thames Facilities Group
cannot be liable for the contents of linked sites nor can we take liability
for transactions you may carry out with organisations controlling those
sites
Currently there are no cookies used on this
site.
We will disclose your Personal information
to external individuals or organisations, only if:
- it is with your consent or at your
request; or
- when required to do so to comply with legal,
statutory or regulatory obligations, for example for taxation requirements;
or
- to protect security and/or to prevent and/or
detect crime
- it is in connection with a transfer of
Thames Facilities Group assets or shares, beit a merger,
acquisition, reorganisation or otherwise
We currently have no need or intention to
transfer your personal information to organisations outside the European
Economic Area. Should this policy change we will seek your consent first.
We are happy to provide you with details of
any of your personal information that may be retained on our database.
Alternatively you can contact us at any time
with your comments or queries. We would be grateful if you provide your
name and address, a contact telephone number and brief details about the
information you are seeking. To protect your personal information we will
require proof of identity prior to disclosing information. We may charge £10
to cover the administration costs involved in more detailed responses.
Our e-mail address is: info@bcaslimited.co.uk
Alternatively send a letter to our registered
address:
Data Protection Manager
Thames Facilities Group
Unit 8, Thames Park, Lester Way
Wallingford, Oxon OX10 9TA
